ISO/IEC 17025:2017 Audit Support and NC Closure & Root Cause Analysis
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Audit
findings are crucial for laboratories to sustain their ISO/IEC 17025:2017
accreditation status. Post-accreditation, several key support services emerge
to enhance compliance and continuous development.
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Non-Conformity
(NC) Management: This aspect involves the identification of issues revealed
during external assessments, providing support in conducting root cause
analyses, and devising corrective action plans to mitigate future occurrences.
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Surveillance
Audit Preparation: Laboratories must proactively address any existing gaps
within their quality management systems to ensure readiness for annual
surveillance audits. This step is vital to maintaining accreditation status.
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Continual
Improvement Guidance: Assistance is offered to encourage teams to adopt best
practices and methodologies that facilitate improvements, driven by insights
gained from previous audit results.
• Technical Update Training: This service includes training on the latest policies, updated standards, and specialized subjects, such as measurement uncertainty and method validation, ensuring that personnel are well-informed and equipped.
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Proficiency
Testing (PT) Analysis: A thorough investigation into any failures detected
during inter-laboratory proficiency checks leads to necessary procedural
adjustments, thus supporting laboratories in achieving consistent and reliable
results.
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Management
Review Support Aiding in the preparation of mandatory reviews to assess the
effectiveness of the laboratory's quality management system (QMS) and technical
operations.